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Privacy Policy for SMS Communications

Effective Date: 03/13/2025

Pioneer Stone Works LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS messages from us.

Information We Collect

When you opt in to receive SMS messages from Pioneer Stone Works LLC, we may collect:

  • Your phone number (required for SMS communication)

  • Your email address (if provided via text)

  • Your mailing address (if provided via text)

  • Any preferences or additional details you share in response to our SMS messages

How We Use Your Information

We use the information collected to:

  • Send appointment confirmations and reminders

  • Provide order updates and notifications

  • Share promotions, offers, and important business updates

  • Respond to customer support inquiries

  • Process requests related to our services

We do not share your SMS consent, phone number, email, or mailing address with third parties for marketing purposes.

Opting Out

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation text. If you need further assistance, reply HELP or contact us at nicolas@pioneerhomect.com.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please note that no method of electronic transmission or storage is 100% secure.

 

 

SMS Terms & Conditions

Effective Date: [Insert Date]

By opting in to receive SMS messages from Pioneer Stone Works LLC, you agree to the following terms and conditions:

1. Message Frequency & Purpose

You may receive SMS messages related to:

  • Appointment reminders & confirmations

  • Order updates & notifications

  • Special promotions, offers, and updates

  • Customer service and support inquiries

2. Information Collection

By responding to our messages, you may provide personal information such as:

  • Your phone number (required for SMS)

  • Your email address (if provided via text)

  • Your mailing address (if provided via text)

This information is used solely for business communications and will not be shared with third parties for marketing purposes.

3. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier plan. Pioneer Stone Works LLC is not responsible for any charges incurred by your carrier.

4. Opting Out

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may receive a final confirmation text.

5. Support & Contact

6. Privacy Policy

For details on how we handle your data, please visit our Privacy Policy at [Insert Link to Privacy Policy on Website].

7. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our SMS service constitutes agreement to any changes.

Phone

860-712-9163

Email

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Pioneer Stone Works LLC | 720 N. Mountain Rd., Newington, Connecticut 06111

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Tel. 860-712-9163

email: info@pioneerhomect.com

Book an appointment

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Specialties: Granite Countertops, Marble Countertops, Quartz Countertops, Porcelain Countertops, Quartzite Countertops, Soapstone Countertops, Custom Countertop Fabrication, Countertop Installation, Stone Fireplace Surrounds, Outdoor Kitchen Countertops, and Custom Stonework.

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We serve homeowners, designers, and builders in West Hartford, Farmington, Avon, Simsbury, Glastonbury, South Windsor, Wethersfield, Newington, Rocky Hill, and surrounding areas throughout Connecticut.

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© 2020 – 2025 Pioneer Stone Works. All rights reserved.

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